Holiday 2025 Frequently Asked Questions

CANADA POST ROTATING STRIKE: 

I don't ship directly with Canada Post—I use a company called Chit Chats instead.

For my US customers, nothing changes, I'm happily packing and shipping as usual!

However, for my fellow Canadians, shipping to PO Boxes and rural routes is temporarily unavailable.

I hope this puts your mind at ease as you prepare for the upcoming holidays. If you have any questions, I'm always here to help.

Not sure what to gift? Digital Gift Cards are always a great alternative. 

Please Note: I do my best to ensure timely delivery, but shipping deadlines may change due to carrier delays. The estimated arrival dates below aim for delivery by December 24th but are not guaranteed. Due to high order volumes, delays may happen, so I recommend ordering early this holiday season.

ORDERING DEADLINES:

Custom/Personalized/Made-to-Order Purchases

International only: November 12th PASSED

Canada only: November 30th PASSED

US only: November 30th PASSED

After the above deadlines, custom/personalized/made-to-order purchases during the month of December are not guaranteed for Christmas and Hanukkah deliveries to be received on time for holiday gift giving.

Ready-to-Ship Purchases

International only: 

  • Ready-to-Ship: November 15th PASSED
  • Expedited Shipping: November 20th PASSED

Canada only: 

  • Ready-to-Ship: December 8th 
  • Priority Shipping: December 12th 
  • Local Pickup: December 20th

US only: 

  • Ready-to-Ship: December 8th
  • Priority Shipping: December 12th

After the above deadlines, Christmas and Hanukkah deliveries are not guaranteed to be received on time for holiday deliveries.

Ready-to-ship Purchases ONLY

POST HOLIDAY: Orders placed between Dec 20 - Jan 2 will be processed and fulfilled the first week of January.

Custom/Personalized/Made-to-Order Purchases

Will resume production and shipping the second week in January.

*Trisha Flanagan Jewelry HOLIDAY BREAK: 12/22/24 - 1/4/25

Custom/Personalized/Made to Order jewelry purchases during the holiday break will begin production on Monday, January 5, 2025.

Ready-to-ship purchases will resume shipping Tuesday, January 6, 2024.

HOW LONG DOES IT TAKE TO ARRIVE? 

I ship from my studio in Calgary, Alberta, Canada. Your order is shipped out within 2 business days. If it is a Custom/Personalized/Made-to-order piece, it will take 5 days to ship out of my studio.

Once it’s shipped, it can take 3-10 business days to arrive depending on where you’re located. If you need it faster, we offer 3-day Express Shipping, which you can select at checkout. If you need your order faster than that, please let me know at contact@trishaflanagan.com and I'll be able to help. 

I NEED IT FASTER - Is there quicker shipping? 

Yes, this is the one exception when I use Canada Post. I can offer 3-day Xpress shipping — just email contact@trishaflanagan.com with what you’d like to order and your shipping address, and I’ll reply with an estimate.

WHAT DOES THE SHIPPING PACKAGING LOOK LIKE?

Each order will be shipped in a bubble mailer with no branding.

IS THERE GIFT WRAPPING AVAILABLE?

I'm happy to wrap your order in the holiday gift wrapping option that you can SELECT HERE.

My gift packaging includes a Clear Top Jewelry Box with non-tarnishing white polyester fiber. You can also personalize a gift note to the recipient, which you can write in the Notes Section at checkout. The handwritten message will be transcribed exactly as entered. Ensure to include the names of both the sender and recipient in your message. Please double-check for typos and refrain from using emojis.

Please note that invoice details are delivered electronically so you don’t have to worry about the recipient seeing the price. 

CAN I INCLUDE A GIFT NOTE?

Absolutely! You can also personalize a gift note to the recipient, which you can write in the Notes Section at checkout. The handwritten message will be transcribed exactly as entered. Ensure to include the names of both the sender and recipient in your message. Please double-check for typos and refrain from using emojis.

Don't see your question? Ask me at contact@trishaflanagan.com

Holiday Returns:

Early holiday orders placed between November 1st - December 20th will have until January 12, 2024, to initiate a request for an exchange. To start the exchange process, send an email to contact@trishaflanagan.com by January 12th. Besides the extended exchange date, all orders are subject to our regular return policy here. Orders placed after December 20th are eligible for our regular 30-day return policy here.